Privacy Policy

Effective Date: 21st Feb, 2025

1. Introduction Welcome to ManageReviews. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our software-as-a-service (SaaS) platform and related services (collectively, the “Service”).

By accessing or using our Service, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect We collect different types of information to provide and improve our Service, including:

2.1 Information You Provide

• Account details (e.g., name, email address, password)

• Payment and billing details (e.g., credit card details, billing address)

• Customer support inquiries and communications

2.2 Information We Collect Automatically

• Usage data (e.g., pages visited, features accessed, time spent on the Service)

• Device information (e.g., IP address, browser type, operating system)

• Cookies and tracking technologies (e.g., cookies, web beacons, analytics tools)

2.3 Information from Third Parties

• Third-party integrations (e.g., authentication services like Google or LinkedIn)

• Marketing and advertising partners

3. How We Use Your Information We use the collected information for the following purposes:

3.1 To Provide and Improve Our Service

• Manage accounts and process transactions

• Deliver customer support and respond to inquiries

• Improve platform performance and user experience

3.2 For Security and Compliance

• Detect and prevent fraudulent activities

• Comply with legal obligations and enforce our Terms of Use

3.3 For Marketing and Communication

• Send newsletters, promotional materials, and updates (you may opt-out at any time)

• Conduct surveys and gather feedback

4. How We Share Your Information We do not sell your personal data. However, we may share information with:

4.1 Service Providers and Vendors

• Hosting and cloud storage providers

• Payment processors

• Customer support tools and analytics providers

4.2 Business Transfers

• In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

4.3 Legal Compliance

• When required by law or to protect our legal rights, safety, and security.

5. Data Retention We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security Measures We implement appropriate security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices Depending on your location, you may have rights regarding your personal data, including:

7.1 Access and Correction

• You may request access to or correction of your personal data.

7.2 Opt-Out and Deletion

• You can opt out of marketing emails and request deletion of your data (subject to legal obligations).

7.3 Data Portability

• In certain cases, you may request a copy of your data in a structured format.

8. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage your cookie preferences through browser settings.

9. International Data Transfers If you are accessing our Service from outside US, your data may be transferred to and processed in a country with different data protection laws.

10. Third-Party Links and Services Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Children’s Privacy Our Service is not intended for children under 18, and we do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Information If you have any questions or requests regarding this Privacy Policy, please contact us at contact@managereviews.io.